Franchise Terms & Conditions

1. Introduction:

• These comprehensive terms and conditions ("Agreement") are entered into by and between Bestmart Online Services Private Limited, referred to as the "Franchisor," and the individual or entity willingly accepting these terms, henceforth referred to as the "Franchisee."

2. Grant of Franchise:

• 2.1 The Franchisor, a well-established entity in the e-commerce sector, hereby grants the Franchisee a non-exclusive and non-transferable right to operate a franchise under the Bestmart Online Services Private Limited brand.
• 2.2 The Franchisee shall operate within the specified territories of INDIA, as precisely outlined in Exhibit A, attached hereto and forming an integral part of this Agreement.

3. Fees and Payments:

• 3.1 Initial Franchise Fee: As a testament to the Franchisor's commitment to mutual success, the Franchisee agrees to remit an initial franchise fee , payable within time frame from the execution of this Agreement.
• 3.2 Royalty Fees: Acknowledging the ongoing support and brand visibility provided by the Franchisor, the Franchisee commits to paying monthly royalty fees equivalent to percentage of gross sales.
• 3.3 Marketing/Advertising Fees: Recognizing the importance of a unified marketing effort, the Franchisee agrees to contribute [Amount] per month to the national marketing fund, facilitating collective promotional activities.

4. Franchise Operations:

• 4.1 Operational Excellence: The Franchisee commits to upholding the Franchisor's operational guidelines meticulously, ensuring seamless website management, exceptional customer service, and adherence to predefined quality standards.
• 4.2 Legal Compliance: Recognizing the diversity of legal frameworks, the Franchisee shall ensure strict compliance with all local, state, and national laws and regulations pertinent to its operations.

5. Training and Support:

• 5.1 In-Depth Training: Understanding the critical role of knowledge in success, the Franchisor shall provide comprehensive initial training to the Franchisee. This training is designed to equip the Franchisee with the requisite skills and knowledge for efficient business operations.
• 5.2 Continuous Support: The Franchisee acknowledges the dynamic nature of the market and commits to participating in and completing all required ongoing training programs provided by the Franchisor.

6. Marketing and Advertising:

• 6.1 Marketing Strategies: The Franchisee shall actively implement marketing strategies and promotional activities aligned with the Franchisor's guidelines, contributing to the collective brand enhancement effort.
• 6.2 Social Media Usage: Recognizing the evolving landscape of communication, the Franchisee is granted the right to utilize approved social media channels, always adhering strictly to the brand guidelines.

7. Intellectual Property:

• 7.1 License to Use Trademarks: In furtherance of mutual benefits, the Franchisee is granted a non-exclusive, non-transferable license to use the Franchisor's trademarks, logos, and other intellectual property solely in connection with the operation of the franchise.
• 7.2 Protection of Brand Image: The Franchisee shall take all necessary measures to prevent the unauthorized use of the intellectual property, ensuring it is not used in any manner that may harm the reputation of the Franchisor.

8. Confidentiality:

• 8.1 Commitment to Confidentiality: Both parties unequivocally commit to maintaining the confidentiality of trade secrets, business strategies, and proprietary information shared during the term of this Agreement and any subsequent periods.
• 8.2 Non-Disclosure Obligations: The Franchisee acknowledges the sensitive nature of certain information and agrees not to disclose any confidential information to third parties without the prior written consent of the Franchisor.

9. Data Protection and Privacy:

• 9.1 Compliance with Data Protection Laws: Acknowledging the paramount importance of data protection, the Franchisee agrees to comply with all applicable data protection and privacy laws.
• 9.2 Customer Data Security: The Franchisee shall implement robust measures to secure and protect customer data, recognizing its role as a custodian of sensitive information.

10. Termination and Default:

• 10.1 Termination Rights: Either party may terminate this Agreement with written notice in the event of a material breach by the other party.
• 10.2 Consequences of Termination: In the unfortunate event of termination, the Agreement details the rights and obligations of both parties, ensuring a fair and equitable resolution.

11. Dispute Resolution:

• 11.1 Amicable Resolution: Both parties commit to attempting amicable resolution of any disputes arising from this Agreement through mediation.
• 11.2 Arbitration Clause: If a resolution is not achieved through mediation, the parties agree to submit the dispute to binding arbitration in accordance with [Arbitration Rules].

12. Miscellaneous:

• 12.1 Governing Law: This Agreement is governed by the laws of Jurisdiction.
• 12.2 Amendment Protocol: Any amendments to this Agreement must be in writing and signed by both parties.

Conclusion:

• IN WITNESS WHEREOF, the parties have executed this Franchise Agreement as of the Effective Date.

Franchisor: Bestmart Online Services Private Limited